Services & Outsourcing ››  Vitman

CSE’s VITMAN (Virtual IT Manager) service is designed to provide you with any type of IT support or IT management as and when you need it. Vitman can be used along side existing internal IT skills to supplement your existing capabilities or to outsource your IT support completely whilst allowing you to keep control of costs.

VITMAN support summary:

• › Fast and friendly response by experts waiting to take your call
• › Flexible agreements starting from 2 hours support per month
• › Monthly payment plans with no interest
• › Competitive rates
• › Dial in, telephone and on-site support offered as required
• › Pro-active remote monitoring of vital server processes included at no extra cost
• › Optional additional remote monitoring of network services at nominal costs
• › Day to day support for any IT related issues
• › Adding / removing users and configuring security policies
• › Checking backups and anti-virus packages
• › Liaising with third parties on your behalf such as ISP’s or 3rd party software providers
• › Security auditing, Network Management visits and remote checks.
• › Reconfiguring printers on your network
• › You can use this service to help you with absolutely anything to do with IT!
• › Monthly reports detailing all work undertaken
• › Roll over unused minutes

Take the stress out of managing and supporting your computer network, using the VITMAN service allows CSE to be the single point of contact for all day to day requests for the support and management of your IT systems. With our remote access facilities and locally manned helpdesk we are able to act as your own IT manager as if we were in your office.

The service is designed in such a way that it is not specific to any application or package so you can ask for any help you need relating to your IT and we will liaise with any third parties on your behalf to resolve issues, so from anything from adding or altering user access rights through installing security updates and patches to major alterations to your systems you can be confident that you are in the right hands.

Call now on 0161 941 4555 to discuss how you can benefit from this service.

 

›› Contact us for further information  or register for a FREE trial voucher here