Posts Tagged ‘internet at work’

Build in fault tollerance on your broadband line

Tuesday, July 13th, 2010

We all rely on our connection to the outside world more than ever these days! It’s not enough to have the computers on, they need to be connected to the outside world for email, web browsing and instant messaging etc. This is especially true for businesses of course who rely on their connection to trade with their customers. Generally speaking most small businesses rely on a single ADSL line and if that goes down, which they do from time to time, then they are helpless until it comes back on-line which can be anything from a few hours to a few days in some cases.

Why not consider having a second ADSL line put in place, they are not expensive these days and you can get one for about £30 a month, preferably with an alternate provider so that if you have a problem with one line the other will carry on working.

If you POP your mail there will be no problems and if you get your mail via SMTP then with the right routers and rules set up at your Internet service provider hosting your mail you can send and get your emails via both lines. You can also bind the two lines together for faster broadband access too. The big advantage of course is that should one line go off you will still be able to get your mail and browse the Internet.

How two lines are better than one.

How two lines are better than one.

This will give a large degree of fault tolerance, you can go further than this with load balancing routers that can switch over the lines between them but as a first step this is a very sensible and economic option that will keep you working through an outage that would normally stop you. Of course you will still be going out to the Internet through your local BT exchange, but the chances are that this is not going to be down altogether, it is much more likely that there will be a problem with a single line, or a card in the exchange.

All in all I can’t see why any one would not want to put this type of system in place these days, the low cost makes it a no brainer.

Have a look at our website and contact us if you want more information on this type of solution www.cselimited.co.uk/contact.html and drop us a line, we would be happy to help.

Cyber Skivers could be costing you a fortune in lost productivity!

Friday, March 5th, 2010

Do your staff use or abuse the internet? And how would you know?

The first thing to say is that you should have a formal internet use policy and an email use policy in place within your business. This should make it clear what is acceptable and what is unacceptable.

Estimates suggest that about 40% of browsing at work is non-work related (and this is a conservative estimate) which means that there is an awful lot of lost productivity out there.

For example one employee on minimum wage was to spending only 2 hours a week cyber-skiving would cost your company over £560 a year in wage costs alone, then multiply this figure by the number of employees and take into account that they are likely to be paid much more than the minimum wage and it adds up to a huge problem. And that’s assuming that they only cyber-skive for 2 hours a week! And with the football world cup coming up we would expect this to rise even more over those few weeks.

The other problem that can occur is that users can access inappropriate material, pornography, illegal file downloads, peer to peer file sharing etc. potentially leaving you as an employer in a difficult position legally. OK most employees are are sensible but hey it does happen!

There is also a security issue, as well as users downloading ”dodgy material” they can also inadvertently be downloading hidden viruses and malware so its best to prevent it.

It is possible to put software packages in place that control what can be accessed by employees on the internet, with most you can tailor the settings so that they suit your business needs, for example you could set hard rules that permanently ban porn sites whilst having a more flexible rule to block shopping or news sites during working hours but allow access over the lunch hour. You might also have different rules for different departments or individuals.

Most packages generally also have the facility to generate reports on how the internet is being used in your business allowing you to fine tune the rules you choose to put in place as time goes on.

Have a look here for information about this subject.